Your fully managed SOC. Run by 7AI.
You get a security operation that investigates every alert and closes the loop on response, around the clock. 7AI runs it. Your team gets its time back.
Why teams look past their MDR
Outsourcing detection should take work off your plate.
If you are reading this, the service you already pay for is probably falling short in ways you can name. These are the three most common reasons security leaders reopen the conversation.
Too many false positives
The noise never really left. Your team still spends its week confirming alerts the service should have resolved, or worse, second-guessing the ones it quietly suppressed.
Inconsistent results
Coverage changes with whoever is on shift. A rotating, shared bench means the analyst who knew your environment last quarter is gone, and their context left with them.
Slow response
The SLA clock stops at acknowledgment, well before resolution. A fifteen minute ack means little when the workup still lands on your desk for hours.
The philosophy
Every 7AI engagement runs on one idea. PLAID ELITE takes it all the way.
7AI is the foundational AI security company. PLAID is how the platform operates, and PLAID ELITE is what you get when 7AI operates it for you.
AI agents do the investigation at machine scale and speed. People lead the judgment, the strategy, and the response. The machine work comes off your plate; the decisions that need a person stay with people.
7AI stays on the loop, 24x7, on your behalf. A dedicated AI Security Engineer tunes the platform to your environment, and an elite team investigates, responds, and escalates only what needs your decision. Humans on the loop, so yours can rest at 2 a.m.
What you get
The outcome of a fully staffed SOC, without building or running one.
PLAID ELITE gives you the result of a platform, delivered as a service, with no platform for you to operate. Here is what lands on your side of the line.
Every alert investigated in full
You get full coverage, across identity, cloud, email, endpoint, and SaaS, at every hour. Nothing sits in a queue and nothing goes dark because a shift was short-staffed.
Response closed on your behalf
You get the problem solved and closed. Most true positives are handled under a policy you approve in advance. A confirmed phishing email is contained for you, with the action recorded.
Escalations you can act on immediately
When something needs your decision, you get a complete investigation: root cause, timeline, evidence, and recommended actions. No re-investigation, no ticket tennis.
Your environment, learned and kept
You get a named team that knows your exceptions, your VIPs, and your maintenance windows, backed by agents that never rotate off your account. Your context is codified into the service and stays yours.
What the results look like
A real PLAID ELITE customer month.
These are the numbers from a live PLAID ELITE environment, taken straight from the customer's Monthly Business Review and anonymized. Every alert was investigated and given a verdict. Most of it was benign, and the customer's team saw almost none of it.
From one representative PLAID ELITE customer environment over a single month, shared with permission and anonymized. Your own distribution depends on your environment and alert sources.
The same month, in totals
What that adds up to over thirty days.
The funnel at the top of this page is one month in one environment. Here is what it meant for the team that owned it.
Figures from one representative PLAID ELITE customer environment over a single month, shared with permission and anonymized. Your own numbers depend on your alert volume and sources. Analyst hours estimated from investigated volume at a median time to investigate.
Before you renew or replace
The MDR Evaluation Guide.
Twenty questions to ask your current provider and every alternative, including 7AI. What to ask, why each question matters, and what a good answer sounds like. Built to be used against us too.
- Four categories, five questions each, with a scoring worksheet.
- Score what the service actually delivers.
- Bring your hardest alerts and your most skeptical analyst.
Evaluation Guide
Questions
PLAID ELITE, answered.
What is PLAID ELITE?
PLAID ELITE is 7AI's fully managed security service. A dedicated AI Security Engineer customizes the 7AI platform to your environment, AI agents investigate every alert end to end, and a 24x7 elite team handles escalations and response on your behalf, with humans on the loop. You get the outcome of a fully staffed SOC without building or running one yourself.
How is PLAID ELITE different from a traditional MDR?
Traditional managed detection is people-led: a shared bench of analysts triages a subset of your alerts against playbooks, and capacity scales by hiring. PLAID ELITE inverts that. AI agents investigate every alert, across every source, at every hour, and named experts stay on the loop for judgment, response, and oversight. Escalations arrive as complete investigations with root cause, timeline, evidence, and recommended actions you can act on immediately.
What does PLAID stand for?
PLAID is 7AI's operating philosophy: People-Led, AI-Driven. AI agents do the investigation at machine scale and speed; people lead the strategy, the judgment, and the response. PLAID ELITE is the managed service built on that philosophy, where 7AI's team stays on the loop 24x7 on your behalf.
Do I need my own security team to use PLAID ELITE?
No. PLAID ELITE is built for organizations that do not have the staff to run a platform or a SOC around the clock. 7AI's AI Security Engineers and 24x7 elite team operate the service for you. When something needs your decision, it reaches you as a complete, ready-to-act escalation, with no new queue to staff.
What happens when PLAID ELITE escalates something to me?
Most true positives are handled under a response policy you approve in advance, so they never reach you. When an action falls outside those boundaries, PLAID ELITE escalates a complete investigation with root cause, timeline, evidence, and recommended actions, along with a clear handoff of what needs your decision. Every action is recorded in an audit log.
Can I see the reasoning behind every verdict?
Yes. Every investigation is open, including the ones closed as benign. You can read each agent's mission, the tools it ran, the exact request and response, and the conclusion it drew. A verdict you can inspect is a verdict you can defend to an auditor, a regulator, or your own leadership.
How quickly does PLAID ELITE reach production?
PLAID ELITE reaches production in days, with the success metrics agreed up front and a dated onboarding plan. The AI Security Engineer owns implementation, so you do not carry the months of onboarding that enterprise security software usually demands.
Put it to the test
Bring your hardest alerts. We will run them.
See PLAID ELITE investigate and respond on real cases, then ask us all twenty questions from the guide. Your team is the hero of this story, freed from the false positives and cleanup.