THE 7AI DIFFERENCE

AGENTIC SOC
GOVERNED BY
TRUSTED
HUMAN EXPERTS.

PLAID ELITE
24/7 Human Monitoring & Response · Powered by Agentic AI
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YOUR SECURITY PARTNERSHIP

AI DOESN'T RUN YOUR SOC.
YOUR TEAM DOES — WITH PLAID ELITE AT YOUR BACK.

WHAT YOU WANT
PROTECTION
YOU CAN TRUST
  • AI handles the routine — triage, investigation, response — so your analysts protect what matters.
  • Governance you dial up or down as trust in AI grows.
  • More coverage. More speed. No added headcount.
WHAT REQUIRES A PARTNER
SOMEONE WHO
EVOLVES WITH YOU
  • Learns your environment and tunes to your risk tolerance over time.
  • Expands use cases — identity, cloud, email, endpoint — as efficiency compounds.
  • Back-and-forth collaboration to build confidence in AI-driven decisions.
WHAT YOU NEED TO GET THERE
HUMAN-LED
OUTCOMES
  • Human accountability for every AI action — auditable, explainable, defensible.
  • Experts responsible for outcomes — not just uptime and alert counts.
  • Guides you to SOC maturity — stage by stage, use case by use case.
2
THE JOURNEY

SOC AI MATURITY.

STAGE 01
ALERT TRIAGE
100% alert coverage. No manual triage.
STAGE 02
AUTONOMOUS INVESTIGATIONS
Context grounded in real security incidents.
STAGE 03
AUTOMATED REMEDIATION
Immediate response on your terms.
STAGE 04
DETECTION TUNING
Behavioral baseline, not static rules.
STAGE 05
PROACTIVE THREAT HUNTING
Evolve as the threats do.
STAGE 06
CONTINUOUS LEARNING LOOP
SOC that gets smarter, every day.
CONTINUOUS
OPTIMIZATION
→
3
PLATFORM CONTROLS

3 CONTROLS FOR THE AGENTIC +
HUMAN SECURITY WORKFORCE.

HUMAN IN THE LOOP
Two modes.
One control plane.
SERVICE PROVIDERS
AUTO
Bulk remediation, cross-tenant blocks
APPROVAL
Changes noted in customer policies
NOTIFY
Per-tenant configurable notification plan
MATURE SOCS
AUTO
Network isolation, IP blocks, quarantine
APPROVAL
Changes noted in customer policies
NOTIFY
Configurable notification plan for impacted parties
HUMAN ON THE LOOP
Configure controls
without code
SOC managers and Tier-2 analysts set oversight rules and response policies in plain English — no Python, no YAML, no engineering tickets.
EXAMPLE
"If an agent recommends disabling an account that belongs to a VIP, require CISO approval on weekends and notify the user's manager"
Oversight Policy Active
EXAMPLE
"If lateral movement is detected from a privileged account, suspend the user automatically and notify the SOC lead before further remediation actions are taken"
Oversight Policy Active
Expands configuration ownership beyond security engineers to the whole SOC team.
ADAPTIVE FEEDBACK LOOPS
The platform that gets
better over time
Every analyst correction — override, false positive, case verdict reclassification — feeds back into the investigation engine and workflow tuning.
  • Analyst overrides → investigation engine tuning
  • FP flags → suppression rule refinement
  • Workflow usage data → self-optimization
  • Environment-specific baseline → ultimate customization
Platforms that treat each incident as stateless won't improve. This is a powerful way to realize the value of human oversight.
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HOW 7AI OPERATES

AI AT THE CONTROLS.
HUMANS ACCOUNTABLE FOR OUTCOMES.

PLAID ELITE
Human Oversight & Accountability
GOVERNS
Sets autonomy policy for your environment
OVERSEES
Applies judgment where AI cannot
COLLABORATES
Works with your team — not a black box
OWNS
Full accountability for every action taken
7AI AGENTIC SOC PLATFORM
AGENTIC AI
TRIAGE
Every alert processed, detection routing automated, coverage across endpoints, email, cloud, and more.
MACHINE SPEED
AGENTIC AI
INVESTIGATE
Full investigations in minutes with evidence correlation, behavioral analysis, and a 7AI determination.
CONTINUOUS
AGENTIC AI
RESPOND
Containment, isolation, and response execute autonomously — within your defined governance policy.
GOVERNED
AGENTIC AI
HUNT
Proactively hunt for threats based on emerging threat intel or ad-hoc. PLAID Elite validates, directs, and hunts to see if you are impacted.
PROACTIVE
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PRODUCT ROADMAP
THE AGENTIC OS FOR SECURITY OPERATIONS
End-to-end security operations from detection through hardening, powered by AI agents and guided by elite security engineers.
7AI AGENTIC SOC PLATFORM Multi Agent Architecture
AGENTIC SIEM
DETECTION
Understand and optimize coverage
  • Alert source analysis
  • Gap identification
  • Rule tuning
  • MITRE ATT&CK mapping
TRIAGE
Every Alert Processed and Assessed
  • Autonomous Prioritization
  • Store non-actionable alerts
  • Orchestrate follow on action
AGENTIC SOAR
INVESTIGATION
Autonomous multi-agent investigations
  • Investigate strong and weak signals
  • Correlated with broad enterprise context
  • Rapid adaptation to changes in tools
  • Cloud, EDR, Identity, Email, Network, DLP…
RESPONSE
Action for every alert
  • Autonomous containment
  • Full visibility AI actions
  • Granular control
AGENTIC RISK MITIGATION
HUNT
Proactively identify threats
  • Automated hunts from Intel
  • Ad hoc analyst driven
  • Indicator or hypothesis hunts
  • Purple Team
HARDEN COMING SOON
Protect vs. future attacks
  • Vulnerability Assessment
  • Deploy security controls
  • Update Policies
  • Attack Surface Management
DATA LAKE COMING SOON
Optimized Data management
  • Log Storage & Optimization
  • Federated Search
  • Local or SaaS
COLLABORATION
AI and people defending together
  • Case management
  • Mobile app experience
  • Analytics and reporting
KNOWLEDGE GRAPH
AI and People defending together
  • Enterprise insights & context
  • Prior case Intelligence
  • Structured & Unstructured Content
DELIVERY MODEL
PLAIDINCLUDED
AI Security Engineers assigned to every account to customize, optimize, and continually improve customer outcomes.
Dedicated AI Security Engineers
Onboarding and Guidance
Expert Tuning
Continuous Optimization
Program Leadership
PLAID ELITEOPTIONAL
Full outsourced SOC capabilities with 24x7 elite security coverage -led by experts, powered by AI.
Everything in PLAID
Customized Response Options
Escalation Management
Outsourced SOC Operations
24x7 Elite Coverage
6
SERVICES ROADMAP

PLAID
SERVICES

HUMAN EXPERTS — ALL PLAID SERVICES

Managed practitioners embedded in your workflow to extend platform capability and security coverage.

PLAID
Platform specialists who accelerate time-to-value through hands-on implementation, tuning, and continuous optimization.
PLAID ELITE
Senior practitioners delivering active monitoring & response, threat hunting, co-managed detection operations, and on-demand incident response.
PLAID
· Onboarding
Guided deployment and initial configuration
· Platform Connectivity
Integrating data sources and connectors
· Tuning
Alert fidelity improvement and noise reduction
· Optimization
Continuous platform and workflow improvement
PLAID ELITE
24/7 MONITORING & RESPONSE
  • Round-the-clock alert monitoring
  • Incident triage and escalation
  • Active response coordination
  • Shift-based coverage with SLAs
THREAT HUNT
  • Ad hoc hypothesis-driven hunts
  • Threat intelligence-informed campaigns
  • Proactive emerging threat coverage
  • Hunt findings and reporting
CO-MANAGED SIEM
  • Detection rule authoring and tuning
  • 3rd party SIEM management
  • Content lifecycle management
  • Use case development
INCIDENT RESPONSE RETAINER
  • On-demand IR support
  • Pre-negotiated hours and SLAs
  • Forensics and root cause analysis
  • Post-incident reporting
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KEY DIFFERENTIATORS

AI+Human Collaboration
Unique combination of AI operating system, AI developers and security engineers working together to detect, respond, and hunt threats 24/7.
No Gaps
Every alert processed. No sampling. Only real threats escalated and remediated, scalable by autonomous AI agents.
Full Control + Transparency
Detailed reasoning and audit trail of actions aligned to your workflows, policies, and risk tolerance, so you can pivot as needed.
AI SPEED AND SCALE. HUMAN TRUST.
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Customer Proof Point · Healthcare
Every filter said safe.
Only 7AI + PLAID ELITE found the campaign.
The Attack Quish Splash Campaign
✓ SPF PASS✓ DKIM PASS✓ DMARC PASS MS Defender: TRUSTED0 emails blocked
28
emails delivered to inbox
32
unique recipients targeted
3
attack waves detected
20
days campaign was active
QR code phishing in legitimate-looking emails. Every email security control passed it through. 1.6M+ similar emails estimated — undetected by standard tooling across the industry.
How 7AI Caught It AI + Human Working Together
01
AI SOC Triage
Flagged QR redirect chains as anomalous despite clean authentication signals — patterns no rule-based system was trained to catch.
02
PLAID ELITE Review
Analyst connected three attack waves into one coordinated campaign — context the AI surfaced, judgment only a human could apply.
03
Threat Hunt
Traced full campaign scope across the 20-day window — complete picture delivered before the next wave hit.
Outcome Campaign Stopped
Tailored threat intel report
Full campaign breakdown — vectors, QR infrastructure, wave timing — delivered directly to the security team.
All 32 recipients protected
IOCs distributed, inboxes remediated, staff alerted — before the next wave.
Industry-first disclosure
1.6M+ similar emails went undetected elsewhere. This customer had the story — and the defense — first.
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Customer Proof Point · Law Firm
Auth said clean. Detection said nothing.
PLAID Elite saw everything.
The Attack Datto RMM Agent Delivery
✓ SPF PASS✓ DKIM PASS✓ DMARC PASS✓ CompAuth PASS
5
attack waves sent
3.5
hours the campaign ran
21
targeted mailboxes
1
employee clicked
Compromised third-party email delivering ESM_Policy.exe — a weaponized Datto RMM agent. 4 URLs embedded: 1 malicious, 3 decoys. Employee landed on a fake Adobe Document Cloud page that auto-downloaded the payload, granting the attacker remote access.
How 7AI Caught It End-to-End Chain Traced
01
AI SOC Triage
Traced the full connection chain — Outlook to Chrome to Zscaler — identifying the IPS block that stopped the payload despite zero detections across all 42 events.
02
PLAID ELITE Review
Correlated all 5 waves across 3.5 hours. Mapped all 21 targeted mailboxes, confirmed 30+ patients' PHI exposure scope, and identified 6 control gaps the attack exploited.
03
Threat Hunt
Confirmed negative payload execution — no persistence, no lateral movement. Full scope of the campaign established before the next wave could hit.
Outcome Campaign Stopped
Tailored threat intel report
12-section incident report delivered within hours — executive summary, campaign details, URL analysis, endpoint investigation, payload hunting, Zscaler confirmation, and IOCs.
All 21 mailboxes protected
IOCs distributed, inboxes remediated, staff alerted — 6 control gaps identified and remediation roadmap delivered.
Immediate recommendations
IOCs distributed, all 21 mailboxes remediated, and remediation roadmap provided to close the identified control gaps.
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