An engineering- and AI-led SOC, built for Eaton — where autonomous agents and human expertise operate as one.
Prepared for Eaton Corporation · 7AI
Proven in Production
"Right off the bat we've seen an 80% reduction in tier-1 analyst time. As those tickets progressed through the funnel, we've seen easily a 95–99% reduction in the tickets that human beings have to look at. Incredible outcome. We believe this is the world's largest, most successful AI SOC deployment."
Less tier-1 analyst time.
Fewer tickets reaching humans.
Largest AI SOC deployment to date.
Customer Voices

"The future of cybersecurity lies in leveraging AI to not only augment human capabilities but to fundamentally reshape how security operations are conducted. This is not incremental improvement — it's a reinvention of how we protect our organization in an increasingly complex threat landscape."

"I've envisioned this for five years — AI handling the mundane alert triage so my team could focus on creative, strategic work. 7AI made it real, scaling our team's capacity 10x and freeing analysts from burnout to work on the challenges that actually matter."
Quality · Speed · Coverage
Against the incumbents Eaton already knows, the conclusions match — but 7AI reaches them faster and across far more of the alert volume. That headroom is what lets us expand scope: investigate everything, raise the quality bar, and strengthen the security program rather than just maintain it.
"The stat we presented to our CIO was that 7AI fully investigated 3.5x more alerts than Red Canary."
"No discrepancies from ReliaQuest in terms of conclusions — but you're processing 10x faster."
Same expert-grade verdicts — no discrepancies.
Conclusions reached up to 10x faster.
3.5x more alerts fully investigated — nothing skipped.
The Inflection Point
Alert volume compounds, tier-1 analysts burn out, and dwell time stays measured in days. Adding headcount linearly against an exponential problem is a losing equation. The next SOC is not staffed bigger — it is engineered differently.
The 7AI Model
Agentic detection & response that works the alert, not just flags it.
Detection-as-code and a platform that turns tradecraft into software.
24/7 managed service with expert humans on the loop, not the bottleneck.
A staged journey from co-pilot to autonomous, measured at every step.
Minutes to triage, not days.
Effort scales sub-linearly with volume.
Consistent, auditable, every time.
Pillar 01 — Artificial Intelligence
Pillar 02 — Engineering
The modern SOC runs on AI and technology — and that only works with the best people developing and building the solutions behind it. Our engineers treat Eaton's defense as a product: detection-as-code, tested in CI, continuously improved, and purpose-built to advance Eaton's security program.
Detection-as-code in Git.
Validated in CI against telemetry.
Pushed across your stack.
Feedback retrains the agents.
Coverage mapped to MITRE.
Built on technology, not headcount.
Top engineers building for Eaton.
Engineered to improve Eaton's posture.
PLAID ELITE / MDR
Always-on coverage, no gaps.
Senior expertise on every escalation.
Works with the tools Eaton owns.
Pillar 04 — Future Roadmap
Integrate telemetry, stand up agentic triage alongside Eaton's team. AI assists, humans decide.
Agents auto-close validated false positives and run containment playbooks within agreed policy.
Continuous threat hunting, custom detection engineering, and exposure reduction mapped to Eaton's risk.
The majority of the response lifecycle runs autonomously; humans set strategy and handle the truly novel.
In-House Expertise



The platform doesn't ask you to work its way. Your AI Security Engineer builds it to work yours.
Built for Eaton
Consistent coverage across every region, plant, and business unit — IT and OT alike.
Detections tuned for industrial and manufacturing environments, not just cloud and corporate IT.
Every action logged and explainable — built for regulated, board-level reporting.
The result: Eaton's security team is freed from the alert treadmill to focus on the strategic risk decisions that protect the business.
The Day Ahead
Breakfast 8:30 AM · Working lunch 12:00 PM · Departure 3:00 PM
PLAID · Results, Adding Workloads, What’s Next
We showed you how, on your data, in three weeks. Now we are ready to get started.
Owners · Barry Wray · Phil Royer · Steve Lazzaro
In a live deployment against Eaton’s production alert stream, 7AI’s agentic investigations met the core success criteria, surfaced novel threats existing tools missed, and sharpened Eaton’s own controls.
Requests · Integrations & Capability
Into Sentinel incidents: IOA, registry keys, reaction status.
Write AI findings and recommendations as comments on the incident.
Push analytic rules to Sentinel and IOAs to CrowdStrike, not just triage.
Ingest an advisory (e.g. npm supply-chain) and hunt the environment.
Enrich with Eaton’s intel and CrowdStrike indicators.
From the auto-close-informational rule. Still investigate.
Raised as future integration targets.
Shared host-name patterns and site codes for context.
Requirements Scorecard
Every requirement Eaton defined, scored with status, comments, and a link to validate in their own tenant. The live scorecard was delivered to Eaton.

Where We Started
60%+ of alerts resolved by agentic investigation. Currently at a 95% deflection rate.
Stand up and evaluate new detections safely before they reach production.
Every AI investigation shows the full picture: attack chain, root cause, and blast radius.
CrowdStrike, Microsoft Sentinel & Defender, Entra ID, Purview, Zscaler all supported.
Clear, transparent reasoning provides an auditable evidence chain.
Production-grade reliability across the platform.
Ad-hoc natural-language hunts plus ongoing IOC-based hunts in Eaton’s environment.
Auto-enrich context across tools so analysts stop pivoting between consoles.
Empower Eaton’s team to bring work in-house and use institutional knowledge.
Not an out-of-the-box trial, the platform was shaped to Eaton.
EDR, identity and Purview ingestion shaped with autosuppress rules hand-selected to keep the queue on real signal.
Underlying alerts mapped across incidents so the AI reviews every layer, not just the wrapper.
Impossible Travel, MFA and Insider Threat streamlined to cut investigation noise.
Eaton’s admin naming convention (adminC, adminE, …) taught to the engine so privileged-identity activity is recognized and weighted.
One-click URL block wired through Zscaler for automated containment.
Eaton’s approved-software spreadsheet, Falcon Sandbox detonation, and custom reasoning together clear PUP and benign-tool noise.
Built and tuned to Eaton’s custom threat-intel data sources.
Validated in staging, then promoted to production.
An agentic threat hunt in Eaton’s environment surfaced CRXfiltrate activity that endpoint tooling did not flag. Novel-threat discovery is the difference between signature-bound tooling and agentic hunting.
China–US sign-ins hours apart for one user. The AI ran IP reputation (Spur, VirusTotal, IPinfo), found the US endpoint was clean satellite internet (ViaSat), and resolved benign instead of escalating noise.
View investigation… and 39 other Identity FPs
powershell.exe from System32, launched by VS Code and Visual Studio dev shells running local test scripts, no encoded commands, IEX or downloads. The AI confirmed benign developer activity and closed it.
View investigation… and 2,302 other EDR FPs
An unfamiliar sign-in from DigitalOcean datacenter hosting, nine failed attempts, blocked by Conditional Access, on an unmanaged device. With the risk unresolved, the AI escalated for human review.
View investigation… and 384 other escalations
Confident false-positive closes reduce noise; genuine uncertainty escalates to a human. The platform never guesses silently.

Eaton’s analysts stay in control. Our experienced engineers customize the agents to your business needs.
Every determination ships with its evidence chain, conclusions you can audit and trust.
The platform triages, investigates and responds quickly, saving time and reducing risk.
The PoV met its bar. The recommendation is to move to a production partnership and close the open integration items.
Confirm the 40%+ volume-reduction target and explainability bar against Eaton’s own review.
Stand up remaining connectors: enrichment feeds, Purview depth, and the Dragos / ExtraHop path.
Move from read-only to gated, human-approved response on agreed alert types, at Eaton’s pace.
Lock the PLAID ELITE 24x7 model, assigned engineers, and the multi-year path with GuidePoint.
From POV scope to full coverage
June 17, 2026Prod, 14 days: ~708 Sentinel incidents auto-investigated, 86% closed without an analyst, 16% malicious.
Prevented & not-prevented EPP/IDP/XDR/Cloud-IOA detections, the dominant alert family. Full autonomous triage with process-lineage, VT and approved-software enrichment.
Microsoft Defender for Endpoint, credential-theft, malware, suspicious Office/script behavior, investigated alongside the CrowdStrike signal.
Entra ID risk, impossible travel, unfamiliar sign-in, password spray, privileged-role change. Routed to the identity investigation plan.
Insider-risk data-leak issues, investigated via Engine V3 on the custom Purview Console connector built during the POV.
The four buckets Eaton's MSSP works that 7AI doesn't yet, admit them to the allowlist to reach parity.
Eaton's own analytic rules, Kerberos error-code abuse, excessive auth failures, perimeter denies, GOV-tagged alerts. Largest single expansion; requires relaxing the GOV-drop rule.
Exposed-credential, typosquatting, VIP-mention and criminal-marketplace intel across Eaton/Souriau/Fibrebond. Mostly "unactionable", pair with a low-cost enrich + auto-close plan.
Check Point IPS high-severity alerts. Low volume, cheap to admit, a straightforward parity win.
Web & DLP events, the Zscaler ZIA connector is already wired, so enrichment depth is there from day one.
671 incidents / 14d across 10 of Eaton's own analytic rules, 95% auto-closed by the MSSP today, none autonomously investigated.
NCI: / Eaton: NCI to the allowlist + relax the GOV-drop.Telemetry Eaton already feeds 7AI directly, onboard the plans to cover it.
SaaS session anomalies, OAuth abuse, personal-account setup. Suppress the Eaton-auto-closed noise, investigate the rest.
Azure workload alerts, storage exfil, Cosmos DB key extraction, VM script abuse. Keep the IP-baseline auto-close as a suppress so only real alerts run.
Defender for Identity, pass-the-hash/ticket, AS-REP, recon against on-prem Active Directory. Complements the AAD coverage already live.
Sensitive-file sharing, local email collection, webmail egress, the data-movement signal that pairs with Purview IRM.
Full-coverage round-out, OT, network, AI-risk and behavioral sources.
Prompt-shield jailbreaks, AI-app anomalies, prompt-leakage, Copilot misuse, a net-new, executive-visible risk domain.
Operational-technology detections for the plant floor. Suppress the cert-reissue / uptime noise, investigate the real OT threats.
Wire-level network detections, lateral movement, beaconing, protocol anomalies the EDR can't see.
High-risk-user scoring (DTEX) and behavioral priority (UEBA), corroborating signal that sharpens insider-threat investigations.
The autonomous investigation engine now running your alerts, from a one-step false positive to a multi-stage threat, every verdict reasoned end-to-end and backed by evidence.
Session 03 · AI Vision
Tanner’s AI vision.
Security operations is one continuous loop, but most tools own a single stage and leave you the seams between them. Our vision: run the entire cycle as one system, with AI agents at every stage drawing on knowledge and practices encoded by elite security engineers.
We didn't build a separate AI system for triage, another for hunting, another for chat. That's the legacy trap, and it's prohibitively expensive. We built one engine (Engine v3) and express each capability as a module. As the engine improves, every module wins.
This is an architecture choice that compounds, not a feature list. A new capability is weeks of work, not a new system.
Legacy security tools were built for people: dashboards to read, query languages to type, schemas to memorize. Bolt AI on top and it inherits a human-shaped world it has to translate. AI-native means the opposite: we build the data layer, the connectors, and the way data is described and reached for how an AI actually works.
Fields, entities, and relationships are modeled so the AI reasons over meaning, not raw rows. It understands your environment, not just queries it.
The AI gets to data by intent, across every tool, querying where it lives, not through the consoles and syntax built for a person.
When the systems around the AI are built for the AI, it spends its effort investigating, not translating.
How to query a given tool (Splunk SPL, Sentinel KQL), matched to each step.
Enrichment tools the agent can call: reputation, sandboxing, lookups.
Investigation methodology, injected at planning. Where your team encodes how an analyst should approach a case.
Bring your own skills. Your playbooks steer the plan itself, not just the query. The SME's knowledge isn't a suggestion to the model; it's wired into where decisions get made.
A vendor wrapping a model, or bolting an assistant onto a SIEM, gets a context window and nothing else. Because we built the engine, memory and learning are first-class, not features we ask someone else's product for.
A finding must point to the evidence that supports it. A claim it can't ground is flagged for review, never published as fact.
When it's unsure or a tool fails, it escalates and routes to a human, never a silent all-clear.
It tests hypotheses against your live data, rather than asserting from training priors.
Most AI tools ask you to trust the verdict. We grade ours against labeled outcomes, and we'll show you the grade.
A live Engine v3 investigation of a real Microsoft Purview data-loss alert, from the moment it fires to a grounded verdict.
Cybersecurity experts and AI experts in the same room, no silos. We run aggressive applied R&D, innovating on agentic AI itself (how agents reason, remember, and plan), then aiming it at security.
Engineers and researchers from AWS, Microsoft, MIT, and Harvard, building a novel agentic engine from the ground up, not wrapping someone else's.
Front-line defenders from Cybereason, Carbon Black, MITRE, Unit 8200, Palo Alto Networks, and SentinelOne, with decades working real incidents.
Most vendors send a sales team. You're meeting the people who build it.
The fully-closed, self-improving loop is the vision. What you saw is how the AI does the work today: it reasons hypothesis by hypothesis, cites its evidence, and gets sharper every cycle.
AI Vision · Live Demo
Mike shows a live Purview investigation with Engine V3, the work Eaton’s analysts spend hours on today. First investigation shown live; second if time permits.
Presenter is logged into Eaton’s environment; buttons open the live investigations. Owner: Michael Tan.
Session 05 · Product · 12:30 PM
Near and mid-term roadmap (the Q2 / Q3 timeline Grace and John asked for) and agentic reporting, the piece John and Grace were most interested in. Shown in demo.
Open the Product Roadmap →PLAID ELITE
AI speed and scale. Human trust.
Owners · Israel Barak · Christie Kelly · Joshua Jones · Juliana Testa
Core Components
PLAID ELITE analysts review escalated “high risk” alerts in your environment. Findings and corrections land in Notes & Investigations, then route back to you or close. Only what needs your attention is brought to you.
We execute response per your runbook, whether an analyst performs them, you take them, or you enable auto-response. For malicious escalated alerts with unauthorized containment, we call you directly.
Collaborate with PLAID ELITE analysts using the Collaborate button. Analysts available 24x7 in an emergency. Human support when you need it most.
Full Coverage. No Gaps.
AI agents configured for your environment, tools, workflows, and expected outcomes.
Every alert investigated at machine speed. No sampling. No queue. No shift gaps.
Every investigation documented, reasoned, and explainable. Your team sees exactly what happened.
7AI’s Role
The 7AI security team operates 24x7 in collaboration with you.
We validate “high risk” alerts.
Response according to your policies and your workflows.
Detailed reasoning for every action.
Call anytime: 1-844-7AI-LINE.
Monthly Business Review
Eaton’s PLAID ELITE monthly review for May 15 to June 15: alert volume, what we found, where it came from, and where we tune next. Presented live by Christie. The full review opens in its own view.
Open the Monthly Business Review →PLAID ELITE · Tuning Review
Confirmed false-positive clusters across your alert queue, all attributable to known, benign activity.
Three Noise Sources
CS Dropper exclusion for the eatonpacker service account and %TEMP%\winrmcp-*.tmp. Build-host device group with reduced OnWrite-ML policy. Approve build toolchain in software inventory.
CS exclusion (OnWrite-ML Low where Runner.Worker.exe is in the process tree). Approve node.js tools (npm, esbuild, ls-lint, bare-* packages). Add APAC proxy as known-safe.
CS IOA exclusion for the WorkspacesWindowArranger chain. Prevention exclusion to stop the binary kill on every Workspaces launch. Approve PowerToys binaries.
Your Tuning Actions
authenticating user = eatonpacker & write path %TEMP%\winrmcp-*.tmp.
Tag INSTANCE* hosts as packer-build-hosts; disable OnWrite-ML during build windows.
Exclude OnWrite-ML Low where Runner.Worker.exe is in the process tree + actions-runner write path.
IOA exclusion for the WorkspacesWindowArranger chain; prevention exclusion to stop the binary kill.
Build toolchain, node/npm/esbuild/ls-lint/bare-*, PowerToys binaries, PCMover, Nexthink nxtcod.exe.
proxy.apac.etn.com / 151.110.126.120:8080 as a known-safe destination.
Proactive Opportunity
Eaton’s internal tools follow consistent version-stamped naming patterns (EatonStatPro, EatonW1, Kit_Tracker and others). They are high-noise because they are never in the approved inventory.
Auto-approve executables matching your internal naming convention. This silences future noise before it reaches the queue, with no per-tool approval needed.
PCMover and Nexthink RemoteActions (nxtcod.exe) are also generating volume. Add to the approved catalog now.
What’s Next
Apply the six actions. CrowdStrike changes are effective immediately, no host restart required.
Work with 7AI to scope an Emerging Intelligence rule for the internal tooling naming pattern.
PLAID ELITE monitors impact. Expect measurable alert-volume reduction within the first week.
PLAID ELITE · Threat Hunt
Presented live in Eaton’s environment.
Build Workflows · Platform Primer
A saved sequence of actions you build once and run on demand or automatically. A repeatable playbook: enrich this host, post to Slack, open a case. You define it once; the platform runs it every time.
The event that fires a workflow automatically and turns it into an orchestration. Pick a trigger type (case updated, investigation completed) and add a condition so it fires only when criteria are met.
The single setting that controls how much a workflow does on its own when the engine considers it as a response action.
Trigger Reference
An analyst starts the workflow from the Workflows tab. For ad-hoc enrichment, on-call paging, or any action that needs human judgment first.
Fires when a case is created or updated. Pair with a condition like severity is critical to run only on the cases that matter.
Fires the moment a new alert or incident is linked to a case, the earliest possible point in the investigation.
Dynamic Calling
The engine executes without asking anyone. For enrichment, notifications, case creation, and low-risk actions where speed is the priority.
The engine surfaces a one-click approval. For device isolation, account disablement, any action with real-world impact that deserves a second set of eyes.
The workflow is available but the engine will not call it automatically.
Common Workflows
When a case hits High or Critical, the assigned analyst is emailed with context before they open the platform. No critical case goes unnoticed. (Automatic)
On a phishing alert: quarantine the email from all inboxes, block the sender domain, and notify the user, simultaneously. Exposure closes in seconds. (Automatic)
Before isolating any device, the workflow runs guard checks first, then isolates with the right approvals.
Wrap-Up
Open Discussion